10-30-2012 11:57 AM
1. Turn the power off. If your Samsung Galaxy S is frozen, pull the battery out and reinsert it.
2. Hold the Volume Down button.
3. Press and release the Power button.
4. Select Clear Storage by pressing the Volume Down button.
5. Press and release the Power button.
6. Now simply confirm your decision: Volume Up for YES and Volume Down for NO.
Note: If you choose YES all of the data including 3rd party apps will be deleted from the device, and the phone will reboot and will be as if it was just taken out of the box.
Solved! Go to Solution.
12-24-2012 07:56 AM
The proper process is as follows :
press and hold volume up and home and while holding them press and hold power until you see the Samsung logo and then let go of all buttons.
In Android Recovery mode, use volume down to go down to Wipe Data/Factory Reset and tap power.
Use volume down to go Yes - delete user data and tap power.
When it says Wipe is complete, use volume down to go down to Wipe Cache Partition and tap power.
It should say the Wipe is Complete immediately. Tap power and the phone should reboot. It should take slightly longer than normal to start up.
02-14-2013 07:21 PM - edited 02-14-2013 07:23 PM
Volume Down + Power gave me this screen:
I was trying to get to Android System Recovery menu to clear a cache partition, which might need to be accessed with Volume Up + Power
The screenshot above shows a screen that is known as ODIN MODE. If you accidently get to this screen, just power down the phone by holding the power button for 10 seconds, then turn it back on as normal. Nothing will have been lost.
11-26-2013 12:05 PM
This is the BEST by far. It totaly worked to factory reset my device! Many many many KUDOS to you. You did something that not 1, 2 or 3 boost moblie dealers and stores couldnt do! My daughter had set a password on it over a year ago and she couldnt remember it so this was my only option to get it activated again. Thank you soooooooo much for all your helpful advise!
11-26-2013 12:11 PM
Hi Saunya and welcome to the RS MPS forums! We're glad to hear that the above troubleshooting steps worked for you! Let us know if you have any other issues in the future with your Samsung Galaxy Rush, we'll be here to help you out!